During this time, we want to continue to help our customers send money to family and friends overseas.
Our business provides an essential service to the community. We provide an important and much-needed money transfer service that supports families of our customers who are overseas. We understand that this service is critical, especially during COVID-19, and will remain open during COVID-19 restrictions.
***Victorian Customers are now subject to stage 4 restrictions***
Our Victoria branches are open for walk-in customers however we encourage customers to send money online, over the phone or email.
Please contact us to support you to do this.
(03) 9689 5849 – Footscray
(03) 9574 2071 – Springvale
(03) 9191 0036 – St. Albans
(03) 9311 6011 – Sunshine
(02) 9728 7928 – Sydney Head Office
The health and safety of our valued customers, staff and the local community are always our top priority. Hai Ha Money Transfer is doing its best to provide a COVID-19 safe environment while you send or exchange money at all of our branches.
Our branches are open with social distancing and hygiene practices in place to ensure your visit to our branches is safe and stress-free including having hand sanitisers available for customers to use. Our staff has been trained to be COVID-19 safe and their health is monitored.
In addition to our active COVID-19 safe plan, we have proactively contracted Aeromist who will apply the Zoono surface sanitiser at our branch locations. This specialised surface sanitiser will give protection to our customers and staff for high-touch surfaces for up to 30 days against COVID-19. You can find the details of the Aeromist service and the Zoono surface sanitiser on their websites: www.aeromist.com.au, www.zoono.com.
The NSW branches will have this surface sanitiser treatment from this week – week commencing 3 August 2020.Frequently Asked Questions
To maintain the safety and health of our customers and our staff, we ask you not to enter our store if the following conditions apply:
Contact our team for any support, or to register online or send money online or by phone or email.